We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
As described! Very cute and my baby is very comfortable with this pillow neck. Thank you!
Very comfortable the pillow, ideal to bring in the wagon onen the car seat, my baby loved it.
The same the picture. Good quality.
Very soft and fluffy, cute color economic fabric but it is such that the description meets its function
Super, fast delivery in 2 weeks
As shown in the photo, the product arrived well
I like it very much, the size is perfect for a baby and I arrive much earlier than expected
Very comfortable pillow for kids.
Cute. As in the picture
A arrived before time thanks to the store is in perfect condition
Very good quali very comfortable fabric optimal for our small
Impeccable, Seems deflated compared to others but in fact fits perfectly around the head of my baby of 5 months. We made very long trips and it kept his head well
Very good, received all right and within! Arrived in 10 days in Brazil. Recommend!
In appearance, a good pillow, not yet used
Convenient and comfortable for a child in a car seat
Very comfortable pillow! The only thing, I got padding polyester with back of cushion, which under the head, so the child more comfortable. And sorry, of course, that it is made of synthetic fabric.
Excellent, the parcel quickly reached Siberia. The quality is good, not much blown, for kids just right.
It arrived well packed and long before time.
Good cushion, comfortable. The child is half a year old, everything has come to us.
As in the description, missing try it.
So cute, just like the picture. Looks like water proof. perfect size.
Cushion not very thick my in the sets good product I recommend you arrive very well vacuum pack and nice fabric
Pillow car exactly as Swatch in the picture, very cute, the design and quality very good. Definitely recommend this store.