We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Toy fire, bright, soft, rustles, rings, I recommend in general
Sowushka came completely packed, with a tag. The child really likes)
The stroller is excellent. The leaf is tactile. Like it. Recommend.
The toy is cool. Recommend.
The order was a month. Description as the store. I do not want to print, for a gift. I like it, I can not see it. The size is very good. Thank you very much to the seller. Good sales.
I ordered a toy, I did not regret it. my son is very pleased, immediately started playing with it.
Very good toy, wings rustle. The child really likes.
Nerealnaja igruska and ratings bystraja dostavka v Omniva Spasibo prodavcu
The goods as in the description, I liked
Everything is super, shvidka delivery. + 5
The class Bee, the fabric is soft, the rushing scream, in general everything is done qualitatively. It came to Ukraine very quickly.
Very beautiful, good quality. Fast shipping. Thank you, recommend.
Hello, the parcel came quickly, the quality of the goods is satisfied, thank you very much
The goods went a month with more. Courier delivery to Krakow. Good qulity. Recommend!
Іграшки гарні, доставлені вчасно, відповідають опису.
Nice toy.
Thank you very much to the store, very cool toy)
Качество супер. Довольна длинная. Звонкая
Super owl. Quality, a lot of побрякушек hanging, the mirror is true muty and пошкрябанное, but the toy still fire. Delivery about 3 weeks.
All good. Bistra delivery.
Description corresponds, the quality is super, the seams are all even, the child can be given quietly without worrying about small details. On the Mirror Film. I recommend
The toy is large, it seemed to me less, bright and ringing, where a blue round-imitation mirror. To the Irkutsk Oblast 18 days reached after payment
Corresponds to the description, only sent the wrong toy
The toy is just great, not small. The quality is good, there is no foreign smell. Very nice
The goods came quickly! The store sent the toy quickly. There are no chemical smells, the sound of the rattle is good! Seller recommend! Track tracked!