We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
To Ukraine delivered in a month. Cool quality, I really liked it. Recommend. But unfortunately one part of the rattle is broken.
Ребенку очень понравилось!Грызунок жесткий,погремушка удостоилась большего внимания.С зеркальца надо пленочку снимать,это продавцу стоит указать,а то многие не знают и думают,что зеркальце плохое.Оно конечно искажает прилично,но мягкое же.Шарфик съемный.Немного ножку подшить надо,думаю.шарфик тоже подшить,чтоб не был съеден,ну на всякий случай.Крылья очень прикольно шуршат.В общем однозначно советую!Супер игрушка за приемлемую цену.
Птичка очень понравилась, на ней погремушка, зеркальце, грызунки. Яркий цвет, симпатичная, выполнена достойно
Shipment szła 2 months for EN. Toy is very cool, exactly the as the description.
цена соответствует качеству. быстрая доставка. спасибо продавцу
Got thank you very much super
Іграшка гарної якості. Акуратно пошита. Крильця шелестят.
The goods is according to the description
Malechi matched, shvidka delivery to the NP.
Good quality toy. The price is excellent (350 rubles).
Excellent Toy. size about 40 cm. wings rustle, rodents are flexible enough. delivery to the CFO 2 weeks. I recommend!
Fast delivery, took on the new mail! All parcels immediately were packed in one! Recommend!
It's funny I liked biene well packaged grasias
I'm buying here not the first toy, I like everything very much. The goods quickly sent, although bought on sale 11.11., but something went wrong with the delivery and I wrote to the store, the seller quickly made contact and sent a re-toy. After making an order, I saw that I ordered a bear instead of a panda and asked to replace the seller, he kindly complied with my request. The toy is as always good and quality and condition and price;)) expected that it will be bigger, but also so good :))) rodent type as rubberized, in the head of the block on which you press and starts playing music;) The child liked, what else is needed;))) excellent store, goods and seller 5 *****
Цвет как на картинке очень красивая игрушка запаха нет.
The games came to Ukraine for 10 days. Garn, dietin 2 City-Duge were similar. If you want to do it, you can do it.
Cool toy! Delivery week to Moscow. with the store did not communicate, sent promptly everything! Thank you so much!
Took 16 days to arrive and not 10, but otherwise 5 stars. Amazing product recommend strongly.
Пёс очень классный, хорошо сделан, нитки не торчат)
All OK came well packed only mankament it zszyty unevenly teddy bear. But following for this Toy Super
I loved it! Nice colors and very soft. To repeat.
Duge Garna, Duge is good, Duge. Delivery shvidka. Zussim did not go to school, shcho pridbala food on Ali, bo the store of the reception is on the same product-cosmetic. Uncle
Хорошая игрушка, есть маленький музыкальный блок с 1 мелодией, как в музыкальных открытках. По яркости зайчик не такой светлый, как на фото, но это не принципиально. Ребёнку игрушка понравилась.
All yakusno, igraskoy is pre-war. Uncle.
Great toy. Delicate material, pleasant to the touch, high-quality. I order the third time