Classy fun and durable crocs your kiddo wil love!
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SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Momtotsnco (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://momtotsnco.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Recommendations
Real customer reviews
276 reviews
100% of buyers enjoyed this product!
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They are beautiful is what I expected I love
Very cute, fast shipping, they are soft for your baby's feet, they fit you and they are identical to the reference image. Many thanks to the supplier.
In love with these sandals, my baby loved them, I didn't want to take them off even if they were a bit big, I recommend the store
25 days Ukrainian to Ukraine. Chudovi, yaskrawi
Came to Ukraine in 20 days. Satisfied with the purchase, very beautiful Crocs. On the leg 13.5 cm are too big
Cool slippers)))) bright, with different figures, Tipo jibbits) in size is very slightly larger
Very nice, I liked it a lot, I will order the cow Lila again in this store The cow Lola Has a head and has a tail The cow Lola The cow Lola Has a head and has a tail And makes muuu The cow Lola The cow Lola Has a head and has a tail The cow Lola The cow Lola Has a head and has a tail And makes muuu The cow Lola The cow Lola Has a head and has a tail The cow Lola The cow Lola Has a head and has a tail And makes muuu The cow Lola The cow Lola Has a head and has a tail The cow Lola The cow Lola Has a head and has a tail And makes muuu
Flip flops are very cool, soft, colorful! The child liked it.
Same as the publication, if I recommend it, I bought the blue ones and they are beautiful
Ordered 25 size, on the insole measured 15 cm, we will grow out. Came very quickly to the point of issue cdek. After the opening of the package was a strong Hemp. the smell, I hope it will weathered. The quality is good, without dents, even, drawing on the bottom is good, beautiful. Thank you!
Taptsi Duge kayfovi, myakenki, all the yak in the photo, came shvidko. They guessed with rosmir.
Dule cool tabulki)) I recommend.
Super very good quality
soo cute!
Great clogs
Love it! On Russian 22-23 took 23 stores, sat down well! Recommend
Very pretty, neat, it seemed that they were a little small.
Just super slippers. Delivered intact. I really liked it. Recommend
Item is good fast shipping and fast delivery
Good quality
Very cute, can't wait to give them to my daughter for her bday
They are very. Beautiful were my grandson who wears Mexican number 17 arrived super soon
very nice
Good slippers. Size with stock. On 15,5 she took 16,5, the Bolsheviks. It will be good to run in the country.
Very good as pictured Took 24, turned out to be a little big, but not critical