Classy fun and durable crocs your kiddo wil love!
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SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Momtotsnco (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://momtotsnco.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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Real customer reviews
276 reviews
100% of buyers enjoyed this product!
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They are the same as the image they are slightly larger but I am very happy because they arrived very quickly
Look like good
Not my first order
Thank you very much!
In accordance with the description. Fast delivery in 2 weeks
Super boots
The crocs came to the scorche of the Ministry, all the inventory. Duge garni, yaskrawi.
A little big
Duzhe Shvidko came up with a baton, a 25.04, she took away 05/08/23 She married 29 rozmir, in a child at once with a knife of 16.5 cm, yakshchi odyagati with a zradnik, three giants, and yak slate, then good. To wait a minute, more far away, just be kind to the word
Very excellent but the delivery is late
She married 25 kvitnya and 9 grass for the same Bulo. Duge Class. Akistsi. Yarki. I took 23 rozmir for 13,5 cm. Great. To the offensive Rika. I bought GRR for 170, and 350 is in us. I am satisfied with the purchase. I recommend the store,.
I see the class of Crocs, they came to the Misha for the Misha. Rozmir 29 on dovzhin 17 cm. Colir Garny, yak in the photo. I'm puzzled.
Good slippers, children were treated, rozmir pidishov, shvidko came. Two stores
the color is as advertised. I took the photos at night that is why it is dark.
The goods arrived quickly. The child liked it.
I bought more the child ñou still, more seems to be very good
Came quickly. As the picture. Match the size. Was satisfied
Great for summer! Recommend
Ordered size 23, the length showed in the photo. Daughter's foot length is 14 cm, there is a small reserve. I hope they won't fly. What I didn't like, is that inside the sole is a pattern of thorny dots. Tactile with your hand is not pleasant to the touch, and the baby's delicate leg will feel I think.
Class, brace, garni, I do not win again, the skin's tylki once a little rosemir)) to wear it, do not break, do not rub it and do not get angry with your legs, I recommend it before buying, they swore a new line to the end of Shvidko.
14,5 came to the leg with a small margin.
Everything is great, 15,5 ordered 26 on her leg.
Good sandals, they look big on the leg, and the size of the norm, on the leg 15 cm 26, the size of the SAT down is good, even big. The color did not come the same as ordered, but not critical)
The item was delivered timely and it's perfect for my daughter, size 23 and every description came in very accurate, I'll recommend the store any day, anytime...
The slippers are as great as possible. Soft, not Oak rubber. I take it for the second time. Missed a little with the size. On the leg 15 cm took 28 size 16,5 cm, it was necessary to take 27. I recommend it to everyone, but a maximum of 1 cm more