*Fabric: Pure cotton
*Note: Check the baby’s size again before buying
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SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Momtotsnco (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://momtotsnco.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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What's always wrong with Ali's clothes is that she's so thin, I don't know if it's clothes or pajamas. It is special for summer very hot because it is very thin, both polera and short. It's cute, I don't know what material it is, like thin cotton.
He arrived long before expected, very fast! The merchandise is as described in the photo. I only saw some threads out of place in one of the pants but overall all right. It is a soft and fresh fabric, we will confirm the color permanence later. Thank you very much, I recommend.
The suit is not bad, only the color is slightly different, the picture is lighter than it really is. A little stick out the thread, but it's not critical. I ordered the size 100, but in fact 86 cm. Well sits (small size). The parcel came in almost 2 weeks earlier.
The suit is bright, the quality is good, there is no smell. Not a little small. On height 70, ordered a size of 80.
In reality, in principle, corresponds to the price
A good suit, beautiful quality, only a T-shirt is some disproportionate, more than shorts as if for size
Very nice and the right size
In appearance, a good set, which did not like this figure of a cat, can crumble the drawing into small pieces
Normal suit.
Arrived sooner than expected, in good condition.
hi i was expecting to give me deffrent colors but u gave me all green and u know u cant wear the same green color everday. am disappointed.
The goods are a little with a smell. But after washing I think will pass. It was packed in a zip bag, and a parcel. On the neck and T-shirt all tags are in place. I did not notice any sticking threads. I took a cat for my son's growth. So I think it will be worn. Commodity cost 4,23 $ coupon for suit only paid 0.23 $) Fortunately no limit) recommend to buy)
Very good product, labels placed in a strange place but I don't dislike it.
Mu pretty good quality will take longer than expected but very nice!
Qualitatively. For 2 years the most it We're 90.
Perfect suit for the money!)
A good suit Cotton, the thread does not stick out, the color is slightly different from the photo prdavtz (paler), the size is the same
I really appreciate for the product, received just within 20 days to Nigeria, the product exacts with the one I ordered...Thank you the store
Corresponds to the description, quality cotton
Quality suit. The fabric is pleasant. The picture is clear. Corresponds to the dimensional grid and description of the store. Shipping fast. Recommend this shop and seller
It's a little smaller than I expected but good all the same. It arrived early. I love it
It's very nice the truth if this father the quality of the fabric and drawing but it comes accurate if he stretches but not much of the same shape this very pretty
COLORS are great and the fabric is super soft
I liked it very much, the quality is good, the delivery is fast, for 2 years I took the size 3 T, there is a small stock. Recommend. Thank you store!