SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Momtotsnco (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://momtotsnco.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It is very nice and comfortable, arrived super fast, before the estimated time
The corset is gorgeous, the quality is just wow, the only thing, I thought it would be beige but it turned out to be gold, and everything is fine
Hes beautiful and excellent quality. Congratulations to the manufacturer
Thank you very much
I love it's the right size and too pretty
The corset is very durable, it fixes the waist well. While not very constrained movement
Thank you totally what I asked for in the description and the size that was requested thank you
Priyshov after 27 days. I didn't talk to the store. I am in the capture of the wonderful corset!! (rosmir S, ideally pidishov)
I asked for it very big but it is still very nice, I will have it fixed
It is very nice and the quality for the price is quite good!!. I arrived very fast.
Very beautiful corset
The corset is just a gun. I wear 42-44. My parameters: 96 hips, 68 waist and took a corset M, fit me. You feel so confident in it, the waist emphasizes perfectly. Complete delight!
thanks, very good corset, get what expected, strong enough make my waist thinner. For this price amazing
When buying, take into account the size you want to achieve with the tight loop, remembering that it deforms because it is not appropriate for the practice. Ask for a smaller size than your waist because the bill comes, making it impossible to tighten more. It's not Steel fin. Fins are plastic which reduces the definition of the waist, durability and quality of the product unfortunately.
Very satisfied with my purchase, this time I bought the right size, followed the measurement table. arrived in perfect condition and the exact color I ordered. Recommend the store and the store, I will certainly buy again.
Great corset. As in the photo))) a triangle indicating... Hmm... Panties... Was a fun bonus)))) Thank you!
It is beautiful, as in the photo, good quality, and with thong panties that I did not expect!!!! Very happy. I ordered medium size for when I lose weight a little more, and I will have to adjust with the tape
Such as the description, it is super cute and it is quite comfortable, I recommend buying or the size indicated or one less, I arrive quite fast.
The quality is excellent)))) I am satisfied with the purchase. On the waist 70 cm took the size m, but I think it could be a size larger. If the person is tall and the body is long, then it will not fit on a short torso, it will not be comfortable. Hard ribs, great puff! Thanks for the quality))))