We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It has arrived in 7 days, it is as is the photo, something small but it is very good
Miy very very but very good, excellent quality. I'm happy
Not a bad pillow, but the price is too high.
TT As soon as one of the clothes was done, it was a little bit torn off. The baby is used well ~ ~ I sew it, so I'm a little girl except for my hands ^ ^
let my baby tried right way, it looks so good and very comfortable for my baby, good quality same as pic
I thought it was perfect
Very nice quality! Recommended!
Recommended by doctors for premature children in order to soothe them and recreate the environment when they were in the belly.
Good quality
perfect
Good, but I put it 4 as not as described. Filler only holofiber. no buckwheat Hulk in the pillow! Although it can be better without fear of washing.
The product is of great quality and identical to the advert, my 9 month old baby uses it and liked it a lot.
Just like in the picture מהממם
Very good
Great Pillow, pillowcase included, with store tags. After washing we will try
Rapiidoo
It was very good for Me and it came quickly
The delivery isn't too late, and the baby is still unfamiliar. You'll get used to it, right? I hope it helps you sleep.
Selling expensive lots Thank you great it sells best goods Best I recommend for all the goods all excellent lots of thank you dear
I love it.
I bought it cheap.
Ótimo
As the description, very soft, more than to test
First try, seems to like it but she's still a bit small for the cushions.
It's a good pillow. I think the baby can use it comfortably. Thank you.