Size Sole Length Baby Age
Size 1/11 11cm 0-6 Month Baby
Size 2/12 12cm 6-12 Month Baby
Size 3/13 13cm 12-18 Month Baby
Note:
There is a difference of 5mm between the length and the inner length of the shoes. Pls read the size chart before you purchase or choose a bigger size.
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Trop mignonne
Soooo cute and lovely! Thanks a lot!
order has been received on time thank you so much
Loved, well packed, arrived much faster than I expected am Bethlehem/PA
Чудовand drops, Duge like, uncle❤& Middot;
Finally, I received and immediately write a review, thank you very much, success in your business, I recommend the store...!
Cute tapatushki. We will wear it in the spring, while they are bigger for us. Specially taken for growth
The store somehow did not explain the order, but after a few days returned the money, although everything is in stock
I recommended
Too cute I hope they will please mom
Order received thank you.
Excellent product we are satisfied
cool
Product as advertised, found a grace… Just thought it snuggly to put on foot, as it has a elastic in place of shoelace, is difficult to open it to put the foot.
cute, well produced. recommended. thank you store
Too beautiful, it's cuter than in the photo, the shipment was very fast, I recommend, I can't stand it out as it's for a gift.
Thanks all came in time
Beautiful but big my daughter four months Difficulty wearing
Krasovochki soft,, good quality, the description correspond, went a long time, but the distance is large, from the store does not depend, I'm happy with the purchase, I
They're nice but too big for newborns.
Marriage came
Good.
They are beautiful and just as the photo shows
They were crumpled, but everything is fixed, thank you
Very nice and good quality