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Easy returns and refunds
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SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Momtotsnco (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://momtotsnco.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Recommendations
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135 reviews
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Everything is fine! The size is a little no more than necessary. Before Lobnya went fast: about 3 weeks.
Very good quality. Sensationally made :) Convenient as sports bra. Fast shipping. Thank you very much.
очень классный, качество супер, доставка мега быстрая, немного великоват при беременности, но думаю, когда молочко придет, будет в самый раз!
Just a bomb, ordered on a dimensional grid of the store, sat perfectly!! holds a pear, comfortable, does not fetter movements, I will order more, I recommend!
Arrived in tree month, not extremely comfortable but ok
Excellent goods, the size was selected according to the reviews of girls, everything was cool. Seller recommend. Delivery to Novosibirsk two nideli.
36 size on the volume of 80, the quality is super, I liked it, thank you. For such a price order
For such money-a good quality. I did not guess a little with the size, but in general the purchase is happy
I really liked this bra. I will order it in other colors. Before pregnancy wore 75/80 C, took the size 36 (80), came up perfectly, sits perfectly, very comfortable.
After washing. Seams are good even threads do not stick out. The fabric is very pleasant to the body
Great Bra. It is convenient to feed, even if you take out the inserts. The color is nice. I'll order more. Delivery to the point of issue in Irkutsk took a little more than a month.
Great. Exactly as on the imageje recommends
Unfortunately, the parcel was lost at customs, but the store sent again, texted with me and asked for a little wait, in the end for 3 weeks later came the parcel than. The seller is responsible, reliable)
Perfect and good quality, for the price is worth it. Comfortable! I recommend it
Cool Bra, delivery fast. At 85c took 40. Sat perfectly
I liked it very much. On my 75c came up size 34, on the last buckle. I think to order more for the time of feeding. quality is excellent. delivery 10 days in Ryazan
Come in a week! Good material, threads do not stick out, very pleasant to the body. At its 85B before pregnancy ordered 38, fastened only on the first fasteners, everything else already presses. All the same to like when freely sits. Perhaps after the smell will stretch. In the cups there is another stock.
Fast shipping to Spain in 14 days, good texture and quality. I will certainly repeat
Ordered two such 36,38 size strong size difference No, the volume is slightly smaller only, in the photo size 36
I came quickly. Keeps well-wide straps. Happy! Recommend
I am very glad. Material very good and well lies.
I am very pleasantly surprised! I did not expect this! Sit on the figure! Nice ones! Lamochki wide, comfortable! I'm delighted!!!
Bust of excellent quality! I didn't even expect it. Took size 40/90. After delivery, there will be a place where to pour breasts. It is soft and very pleasant to the touch. Under the breast 94 Chest girth 110 At this price so for nothing. We have such underwear from 800₽ and above. Take it will not regret it. Delivery 2 weeks. I'll still order.
What a wonderful thing, girls! All cotton, supports very well, nothing does not crash anywhere. In the cups there is foam rubber, so it keeps the shape well. It is convenient to sleep and looks beautiful under clothes! The only thing: a fastener behind in 4 rows... For me, for the time being, to fasten it all-unreachable dexterity of hands))) bought, focusing on the size range-everything came up perfectly.
Volume is OK, with sizes Also norms. Seller recommend very quickly sent